Introduced an Intranet based damage recording system for use in rental stations, providing nationwide management reporting.
Introduced a new system to monitor fuel charges in returned rental vehicles, permitting immediate recharging to the customer.
Implemented operational fleet forecasting and allocation system incorporating basic rostering facility enabling closer control of the company’s fleet and staff movements
Implemented OLAP based reporting using Analysis Services with Reporting Services, Hyperion Performance Suite (Brio) and Excel front ends
Investigated a replacement CRM system to replace ACT!
Introduced a new Content Management system.
Implemented a new Triscan fuel recording and analysis system.
Managed a team of 4 developers.
Introduced Project Management techniques to Avis. Projects controlled using MS Project.
Hardware: IBM PC, Winterms, Citrix servers, NT servers
Software: MS Office, MS Project, Immediacy CMS.